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26 Kasım 2020 Perşembe - 13:34

Bekir Koman, General Manager of Gelecek Automotive; ''As Gelecek Automotive, We Take Extremely Care To Do Our Business Properly''

Our conversations with the dealers of the important brands of the sector continue. In this context, we had an interview with Bekir Koman, Diyarbakır Dealer of Mercedes Benz Türk A.Ş. Bekir Koman, General Manager of Gelecek Automotive, which has been maintaining its presence in the sector for 16 years with the motto of "Excellent Customer Experience": "Gelecek Automotive prioritizes customer satisfaction and moves towards the goal of raising the bar of success day by day."

Bekir Koman, General Manager of Gelecek Automotive;   As Gelecek Automotive, We Take Extremely Care To Do Our Business Properly


Highlights from our interview:

Continuing its journey with its 16-year long history behind it with the slogan of "Excellent Customer Experience", Gelecek Automotive shines like a star in the automotive industry with its 238 personnel. All employees of Gelecek Automotive receive planned in-house trainings in their areas of responsibility and continuously improve their knowledge and experience with the understanding of offering the best for the customers they serve. Serving in the Premium Segment with its service understanding based on hundred percent customer satisfaction, Gelecek Automotive, made a difference with its showrooms in Diyarbakır, Erzurum and Malatya. A short while ago, it crowned this difference with "Gelecek Automotive Valley Park" established in Istanbul. Gelecek Automotive prioritizes customer satisfaction with its wide range of products offered to commercial vehicle customers, closely following the dynamics of the industry, providing first-hand sales, financing, insurance as well as second-hand, clearing, service agreements and after-sales services under the TruckStore and BusStore brands and moves towards the goal of raising the bar for success day by day. While doing all these, it continues its continuous development in technological and digital fields."

"Citizens Bring Forward The Decision To Buy In Order Of Not Being Affected By The Price Increases"

“Our country's automotive market is going through an extraordinary year this year. With the coronavirus pandemic, economic difficulties and fluctuations, the surprise – like SCT regulation came, but despite all these developments, the intense demand of consumers continues. The sales record after the SCT increase shows that the market will be active in the last 3 months of the year with the support of the campaigns. Postponed demand, low interest rates, and the fact that those who want to avoid public transportation in the pandemic wanted to get automobiles have so far been effective in the mobility. Recently, it is seen that citizens have taken the decision to purchase in order not to be affected by the price increases. As Gelecek Automotive, our effort to provide the best service with all our staff continues in order to make the purchasing experiences of our customers unforgettable and to meet the needs and requests of our customers. "

"The Total Market of Our Country's Automotive Sector in 2020 is Estimated to be Between 700-750 Thousand Pieces"

 “According to the revised estimates of 2020, the world total automobile and light commercial vehicle market in 2020 is projected to decrease by 17.2 percent from 90.3 million units compared to 2019, while the total market of our country's automotive industry in 2020 is estimated to be in the range of 700-750 thousand units. Regarding the heavy vehicle market, in the January-September period of 2020 compared to the same period of the previous year, the heavy commercial vehicle market increased by 85 percent to 14,618, the truck market increased by 97 percent to 12,822, the midibus market increased by 28 percent to 1034 and the bus market increased by 34 percent and reached 762 units. "

"Automotive Sector Was One of the Most Affected Sectors in the Early Stages of the Pandemic"

 “We all know that manufacturing, automotive, tourism, travel, transportation and retail industries are among the industries most affected by the pandemic. Automotive sector was one of the most affected sectors in the early stages of the pandemic. The closing of production facilities negatively impacted OEM and parts suppliers, and reduced demand, negatively affected distributors and authorized dealers. Travel restrictions brought the activities of car rental and travel companies to a halt. In the process we are in, we see that the gradual increase in production, the revitalization of the supply chain and the increase in sales on the dealership side. Of course, one of the issues we have been paying attention to since the very beginning of this process has been to provide our customers with the best possible hygiene conditions for sales and after sales, and to respond to all kinds of needs of our customers by offering extra services to our customers. "

"We Predict 2021 to Be a More Positive Year Than 2020"

 "The automotive industry is among the leading sectors in Turkey as in the world because of the close relationship with more than one sector. Our country's automotive industry is an export-intensive industry and we foresee that 2021 will be a more positive year than 2020 for the automotive industry. In the upcoming period, this year will be a better year as the automobile demand maintains its current levels and economic conditions stabilize. "

"Automotive Sector Is One of the Leaders of the Manufacturing Sector"

“The automotive sector of our country is not only one of the main driving forces in the country's economy, but also one of the leading export-oriented manufacturing sector of our country. It has an important role in the production of commercial and light commercial vehicles for national and international companies that feed both the strong domestic market and the European and Middle Eastern markets. We believe that this role will continue in the coming years. "

"As Gelecek Automotive, We Pay Attention To Do Our Business Properly"

 “Behind the success of Gelecek Automotive that differentiates it and is continuous, there are competent employees and sincerity. As Gelecek Automotive, we all take great care to do our business properly, from A to Z. We believe that our customers and teammates who serve them deserve the best. In order to be worthy of those who believe and trust us, we act with the goal of always moving our success forward. We are aware that what we do is a job that requires team spirit."

"We Create The Ground For Our Customers To Buy The Most Appropriate Vehicle With The Most Appropriate Payment Terms"

“As Gelecek Automotive, we act with a focus on customer enthusiasm beyond customer satisfaction. While providing our sales and after-sales services, we want our customers to experience the best and leave permanent marks in their memories and be remembered with good experiences. We create the ground for our customers to buy the most suitable vehicle with the most suitable payment terms. It is especially important for commercial vehicles to receive sales or service on time. We know that it is very important for the owners of these vehicles to be able to get their breadbasket and vehicles on the road quickly in terms of business efficiency and gain. It is the general understanding of all Gelecek Automotive employees to see our customer's gain as our own gain and loss as our own loss and act accordingly. The fact that we make all of these our principles of conduct and work with sincerity and enthusiasm brings customer loyalty and enthusiasm automatically. In the survey results of all product groups, as Gelecek Automotive, we have been one of the dealerships that satisfied its customers for years and received important awards related to this. "

"Our Efforts Will Continue To Carry Our Success Further"

“We have undertaken very serious works in the sector where we have been serving under the umbrella of Gelecek Automotive for many years and delivered many trucks with large quantities. In particular, we introduced many of our customers with a rival brand vehicle fleet to the Mercedes-Benz brand and Gelecek Automotive. We made deliveries in many regions of our country such as Gaziantep, Adana, Mersin, Kayseri, Samsun and Nevşehir, which made a tremendous impact in the sector. Achieving targets and achieving remarkable results in difficult times is of particular importance, and we have made most of our deliveries during difficult times. We managed to grow in times of shrinkage. From now on, our efforts will continue tirelessly and enthusiastically to further our achievements. "

"The Sense Of Belonging Of Our Effective And Competent Team Is One Of The Greatest Values ??For Us On This Path"

“As Gelecek Automotive; Being an institutionalized company that makes a difference with what has been achieved is among our key goals since our establishment with enthusiastic customers and employees, steady growth. We have the necessary equipment and the desire for this. The sense of belonging of our effective and competent team is one of the greatest values ??for us on this path. We have full confidence in our professional team, which does not lose its amateur spirit. Like our country, our company is from different cultures and regions with many riches; but it has colorful employees who are committed to the same goal. This meaningful mosaic expressing this value gives Gelecek Automotive a special feature. For this reason, we look to the future with confidence and make our plans accordingly. As the Future Family, our motto is clear "Do the best, always be the best, be sincere, be the best."

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